FAQ
Below are some of the most frequently asked questions patients have about dentistry and oral health issues. If you have any other questions, or would like to schedule an appointment, we would love to hear from you.
- What is your payment policy?
- Are all dental offices the same?
- How much is a cleaning?
- How often should I have a dental exam and cleaning?
- Children and dentistry/orthodontics
- How can cosmetic dentistry help and improve the appearance of my smile?
- How can I tell if I have gingivitis or periodontitis (gum disease)?
- What should I do if I have bad breath?
- How often should I brush and floss?
- Why is it important to use dental floss?
- What type of toothbrush should I choose? Does it matter?
- What can I do about stained or discoloured teeth?
Q1: What is your payment policy?
A: At Dr. Sunny Yuen's office we have a non-assignment policy. If you haven't heard this word before, it means that you, as a patient, will pay us for the treatments rendered on the same day. The insurance company will reimburse you according to the provisions in your plan. Our office will submit your claim electronically for you at the end of your visit, and provide you with the forms needed if you have co-ordinated benefits. If you have any questions we'd be happy to assist you as much as we can, but do note that if you want us to talk to an insurance company on your behalf, you will need to be present for the phone call as they have a strict privacy policy that will not allow them to disclose any information to a third party.
